The Program Coordinator is part of a team tasked with the Rapid Re-Housing rental assistance program.  Under general supervision, the Program Coordinator is responsible for, not limited to, coordinating with applicants through a data application and DHS database application, to facilitate eligibility and request payments. In this role the incumbent will build trusting relationships with DHS/FSA, and clients (as deemed necessary) to ensure client payments are processed, information is communicated to the Supervisor, and client data is uploaded into the designated data system and Excel workbooks in a timely manner throughout the assistance process.            

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Salary: $50,000 – 60,000

We are seeking an accomplished and detail-oriented Accounts Payable Specialist to join our team. The ideal candidate is a seasoned AP Specialist with a profound understanding of fundamental bookkeeping and accounts payable principles, coupled with exceptional analytical and problem-solving skills. The successful candidate will be highly organized, thrive in both independent and collaborative work environments, and exhibit excellent verbal and written communication as well as interpersonal skills. The ability to perform effectively under pressure in a demanding work environment is crucial.

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Salary: $68,000 – 75,000

The Senior Underwriter is part of a team tasked with carrying out the Home Purchase Assistance Program (HPAP). HPAP provides down payment assistance to low and moderate-income first-time homebuyers in the form of a second trust. The underwriter’s purpose is to evaluate the information individuals provide on loan applications against industry standards to determine whether or not the individual will be approved or denied. The incumbent will perform the following duties and more to realize that purpose.

The Customer Care Specialist is a key member the Rapid Rehousing for Families Program (FRSP) team, program that provides short-term rental assistance to families at risk of homelessness. The Customer Care Specialist works under direct supervision of the Associate Program Director; and performs a myriad of clerical and customer support functions related to clients and landlords participating in the program, including receiving inquiries via phone and email from program participants, triaging the requests and escalating for resolution to the appropriate program staff, inputs data into designated systems and keeps the program team abreast of any outstanding issues experienced by the program participants. The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment. 

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Salary: $50,000 - $55,000

The ERAP Case Worker is responsible for all aspects of the provision of seasonal assistance to eligible clients in the following areas: Emergency Rental Assistance Program (ERAP), and Utility Assistance. Complete and process client applications for eligibility. Maintain client records in the ERAP .NET Portal or other data collecting program(s).

The Finance Specialist is part of a team supporting a Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness. The Finance Specialist works under direct supervision of the Finance Director and performs a myriad of clerical and administrative functions related to vendor management including rental payment processing, client rental contributions, rental payment information validation, account reconciliation, monitoring bank balances and producing appropriate financial reports.  The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.

Salary: $62,000 - $68,000

The Data Analyst is part of a large Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness and will be responsible for conducting complex analyses on program implementation, evaluation, and financial management. The incumbent will be responsible for developing financial and program reports and will be tasked with identifying specific trends to support senior management in overseeing effective program management and implementation. The Data Analyst will also monitor compliance with financial, administrative, and service delivery requirements. In addition, the incumbent is expected to be responsive to senior management and vendor communication and support senior management with special projects.     

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Salary: $90,000

The Accounts Payable/Receivable Specialist is part of a team supporting a Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness. The Accounts Payable/Receivable Specialist works under direct supervision of the Associate Finance Director and performs a myriad of clerical and administrative functions related to vendor management including rental payment processing, client rental contributions, rental payment information validation, account reconciliation, monitoring bank balances and producing appropriate financial reports.  The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.

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Salary: $60,000

The Lead Service Coordinator will spend much of their time in the office on a Hybrid Schedule, completing their daily programmatic requirements and tasks and leading their team of Service Coordinators. The Lead Service Coordinator will also support their assigned caseload/members directly while coordinating the overall care of each assigned individual head of the household and their family members. This role requires leading a team while providing guidance and oversight of program service delivery. Some administrative duties are aligned with this role based on the request of your assigned team, their assigned members on their caseload, and/or on their behalf. This role also requires the ability to assess members' individual and family needs and maintain support for all members of the household not limited to linkage to the available services and resources. This role requires facilitating member/client services. Particularly ensuring better member and family outcomes, better compliance with sound advice, and better member self-management. This role is responsible for the wellbeing of every member and their families residing in their household and further includes guidance through the processes and regulations related to their individual and family cases while adhering to typical duties.

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Salary: $68,000 - $70,000

The Career Specialist will spend much of their time in the office on a Hybrid Schedule, completing their daily programmatic requirements, and tasks, and supporting the Career Mobility Action Plan (Career MAP) program participants and Career MAP Service Coordinators. The Career Specialist is responsible for supporting program participants in creating a comprehensive employability plan that can be achieved by the end of the program. The primary responsibilities attached to this position include workshop facilitation, career coaching, job placement, advocacy, career planning, workforce event planning, relationship building, and engagement documentation. In addition to providing superior customer service to ensure program participants receive the services needed. 

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Salary: $60,000 - $65,000

The Service Coordinator will spend much of their time in the office on a Hybrid Schedule, completing their daily programmatic requirements, and tasks, and supporting their assigned caseload/members directly, while coordinating the overall care of each assigned individual head of the household and their family members. This role requires the ability to assess members' individual and family needs as well as maintaining support for all members of the household not limited to linkage to the available services and resources. This role requires facilitating member/client services. Particularly ensuring better member and family outcomes, better compliance with sound advice, and better member self-management. This role is responsible for the wellbeing of every member and their families residing in their household, and further includes guidance through the processes and regulations related to their individual and family cases while adhering to typical duties.

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Salary: $60,000 - $65,000