The Housing Counselor is part of a team tasked with carrying out the NUL/Department of Housing and Community Development Housing Counseling (HCS) programs. The Housing Counseling department supports the delivery of a wide variety of housing counseling services to homebuyers, homeowners, low- to moderate-income renters, and the homeless. The primary objectives of the Program are to improve financial literacy, expand homeownership opportunities, improve access toaffordable housing, and preserve homeownership. Housing Counselor must be a HUD Certified Housing Counselor or obtain certification within 60 days of employment.

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Salary: $60,000 – 65,000

 The Rapid Rehousing Program provides short-term rental and utility assistance, along with case management to those families experiencing homelessness. The program addresses the housing search and employment needs to start families on a path of self-sufficiency such as: housing stability-focused case management, assistance in finding an affordable apartment, connection to employment and training, and connection to community resources. In this role, the incumbent will build trusting relationships with DHS/FSA, and clients (as deemed necessary) to ensure rental subsidy payments are processed and information is communicated to the Supervisor in a timely and accurate manner. 

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Salary: $57,000 - $60,000

The Customer Care Specialist is a key member the Rapid Rehousing for Families Program (FRSP) team, program that provides short-term rental assistance to families at risk of homelessness. The Customer Care Specialist works under direct supervision of the Associate Program Director; and performs a myriad of clerical and customer support functions related to clients and landlords participating in the program, including receiving inquiries via phone and email from program participants, triaging the requests and escalating for resolution to the appropriate program staff, inputs data into designated systems and keeps the program team abreast of any outstanding issues experienced by the program participants. The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment. 

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Salary: $50,000 - $55,000

The Staff Accountant performs a myriad of bookkeeping, reporting and administrative functions related to vendor and customer account management including full-cycle accounts payable and accounts receivable and general ledger analysis. The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment. The Staff Accountant is integral to driving continuous process improvements related to the payment and receipt processing cycles.

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Salary: $80,000

The Senior Accounts Payable Specialist performs a myriad of finance functions related to vendor management including trade credit negotiation, payment processing, vendor validation, account reconciliation and monitoring bank balances. As the Sr. AP Specialist, you will handle undertaking the payment of all creditors in an accurate, efficient, and timely manner. This will involve compiling and maintaining accounts payable records, while also providing clerical and administrative support as needed. The incumbent is expected to be responsive to all internal and external client and vendor communication and promote a professional office environment. 

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Salary: $80,000

The ERAP Case Worker is responsible for all aspects of the provision of seasonal assistance to eligible clients in the following areas: Emergency Rental Assistance Program (ERAP), and Utility Assistance. Complete and process client applications for eligibility. Maintain client records in the ERAP .NET Portal or other data collecting program(s).

The Finance Specialist is part of a team supporting a Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness. The Finance Specialist works under direct supervision of the Finance Director and performs a myriad of clerical and administrative functions related to vendor management including rental payment processing, client rental contributions, rental payment information validation, account reconciliation, monitoring bank balances and producing appropriate financial reports.  The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.

Salary: $62,000 - $68,000

The Data Analyst is part of a large Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness and will be responsible for conducting complex analyses on program implementation, evaluation, and financial management. The incumbent will be responsible for developing financial and program reports and will be tasked with identifying specific trends to support senior management in overseeing effective program management and implementation. The Data Analyst will also monitor compliance with financial, administrative, and service delivery requirements. In addition, the incumbent is expected to be responsive to senior management and vendor communication and support senior management with special projects.     

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Salary: $90,000

The Accounts Payable/Receivable Specialist is part of a team supporting a Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness. The Accounts Payable/Receivable Specialist works under direct supervision of the Associate Finance Director and performs a myriad of clerical and administrative functions related to vendor management including rental payment processing, client rental contributions, rental payment information validation, account reconciliation, monitoring bank balances and producing appropriate financial reports.  The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.

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Salary: $60,000

Under supervision of the Associate Program Director, the Inspection Scheduler/Coordinator will be responsible for scheduling, coordinating, and managing inspections for the Family Rehousing Stabilization Program (FRSP) program. The incumbent will assist with client and landlord inspections management, and be responsible for scheduling inspections, documenting inspection information using a designated system, and ensuring inspections final report and supporting documentation are made available in a timely fashion.

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Salary: $55,000

The Lead Service Coordinator will spend much of their time in the office on a Hybrid Schedule, completing their daily programmatic requirements and tasks and leading their team of Service Coordinators. The Lead Service Coordinator will also support their assigned caseload/members directly while coordinating the overall care of each assigned individual head of the household and their family members. This role requires leading a team while providing guidance and oversight of program service delivery. Some administrative duties are aligned with this role based on the request of your assigned team, their assigned members on their caseload, and/or on their behalf. This role also requires the ability to assess members' individual and family needs and maintain support for all members of the household not limited to linkage to the available services and resources. This role requires facilitating member/client services. Particularly ensuring better member and family outcomes, better compliance with sound advice, and better member self-management. This role is responsible for the wellbeing of every member and their families residing in their household and further includes guidance through the processes and regulations related to their individual and family cases while adhering to typical duties.

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Salary: $68,000 - $70,000

The Service Coordinator will spend much of their time in the office on a Hybrid Schedule, completing their daily programmatic requirements, and tasks, and supporting their assigned caseload/members directly, while coordinating the overall care of each assigned individual head of the household and their family members. This role requires the ability to assess members' individual and family needs as well as maintaining support for all members of the household not limited to linkage to the available services and resources. This role requires facilitating member/client services. Particularly ensuring better member and family outcomes, better compliance with sound advice, and better member self-management. This role is responsible for the wellbeing of every member and their families residing in their household, and further includes guidance through the processes and regulations related to their individual and family cases while adhering to typical duties.

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Salary: $60,000 - $65,000

The Program Coordinator is part of a team tasked with the Rapid Re-Housing rental assistance program.  Under general supervision, the Program Coordinator is responsible for, not limited to, coordinating with applicants through a data application and DHS data base application, to facilitate eligibility and request payments. In this role the incumbent will build trusting relationships with DHS/FSA, and clients (as deemed necessary) to ensure client payments are processed, information is communicated to the Supervisor and client data is uploaded into the designated data system and excel workbooks in a timely manner throughout the assistance process.