The Administrative Coordinator is responsible for performing and coordinating all office administrative activities such as storing, retrieving, and integrating information for dissemination to staff and clients. The incumbent performs a variety of administrative and clerical duties necessary to support the Housing Counseling Department (HCS) efficiently. 

The Data Analyst is part of a large Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness and will be responsible for conducting complex analyses on program implementation, evaluation, and financial management. The incumbent will be responsible for developing financial and program reports and will be tasked with identifying specific trends to support senior management in overseeing effective program management and implementation. The Data Analyst will also monitor compliance with financial, administrative, and service delivery requirements. In addition, the incumbent is expected to be responsive to senior management and vendor communication and support senior management with special projects.     

​

Salary: $90,000

The Accounts Payable/Receivable Specialist is part of a team supporting a Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness. The Accounts Payable/Receivable Specialist works under direct supervision of the Associate Finance Director and performs a myriad of clerical and administrative functions related to vendor management including rental payment processing, client rental contributions, rental payment information validation, account reconciliation, monitoring bank balances and producing appropriate financial reports.  The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.

​

Salary: $60,000

This position is part of a team tasked with carrying out the NUL/Department of Housing and Community Development Housing Counseling (HCS) programs. The primary objectives of the Program are to improve financial literacy, expand homeownership opportunities, improve access to affordable housing, and preserve homeownership. 

​

Salary: $45,000

 The Career Navigators are responsible for providing direct services to families participating in the Work & Wellness Accelerator program, including but not limited to: provide Functional Family Therapy (FFT) Case Management services to families; engage and motivate families for optimal service participation; help families build a Career Mobility plan, and support progress towards meeting family goals; coach families in selecting relevant classes, trainings; decrease risks and increase protective factors for families to maintain stability; provide support to maintain family motivation and engagement in services. The incumbents will receive FFT training and are expected to facilitate or co-facilitate support groups for the program participants (head of the households, whole family or dependent youth). 

​

Salary: $60,000

The Accounts Payable/Receivable Specialist is part of a team supporting a Rapid Rehousing for Families Program (FRSP) that provides short-term rental assistance to families at risk of homelessness. The Accounts Payable/Receivable Specialist works under direct supervision of the Associate Finance Director and performs a myriad of clerical and administrative functions related to vendor management including rental payment processing, client rental contributions, rental payment information validation, account reconciliation, monitoring bank balances and producing appropriate financial reports.  The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.   

The Customer Care Specialist is a key member the Rapid Rehousing for Families Program (FRSP) team, program that provides short-term rental assistance to families at risk of homelessness. The Customer Care Specialist works under direct supervision of the Associate Program Director; and performs a myriad of clerical and customer support functions related to clients and landlords participating in the program, including receiving inquiries via phone and email from program participants, triaging the requests and escalating for resolution to the appropriate program staff, inputs data into designated systems and keeps the program team abreast of any outstanding issues experienced by the program participants. The incumbent is expected to be responsive to client and vendor communication and promote a professional office environment.   

Project Reconnect is a shelter diversion and rapid-exit program for unaccompanied adults experiencing homelessness who are 18 years of age and over. The Program Coordinator is responsible for, not limited to, the collection of diversion plan documentation, maintenance of client files, and contributing to the timely processing of payments. In this role the incumbent will build trusting relationships with DC Department of Human Services case managers, and clients (as deemed necessary) to ensure client payments are processed, information is communicated to the Supervisor and client data is uploaded into the designated data system and excel workbooks in a timely manner throughout the assistance process. 

​

Salary: $50,000

The Program Coordinator is part of a team tasked with the Rapid Re-Housing rental assistance program.  Under general supervision, the Program Coordinator is responsible for, not limited to, coordinating with applicants through a data application and DHS data base application, to facilitate eligibility and request payments. In this role the incumbent will build trusting relationships with DHS/FSA, and clients (as deemed necessary) to ensure client payments are processed, information is communicated to the Supervisor and client data is uploaded into the designated data system and excel workbooks in a timely manner throughout the assistance process.